Customer Comments

We're proud of the service we provide


Well received yesterday, thank you for your excellent service
Rene
I was so impressed with the great price and speedy service of Binoculars Canada with my first order some months back that I just could not find a reason to shop anywhere else this time. Another fast transaction! I placed my order on Sunday and received my item in-hand here in Toronto on Tuesday afternoon. A pleasure doing business with you, thankyou once again!
Walter
Just wanted to say `thankyou` for such a quick and smooth transaction.
Ordered my binoculars on Friday and received them here in Toronto on Monday.
Very well packaged I might add. Extremely happy that I found your website and even happier with my purchase. I look forward to doing business with Binoculars Canada again in the future.

Sincerely,

Walter
Nikon Action Ex arrived in less than 24hrs from ordering, outstanding service, used then last night to look at the night sky, just the ticket, many thanks, Dave.Nikon Action Ex arrived in less than 24hrs from ordering, outstanding service, used then last night to look at the night sky, just the ticket, many thanks,
Dave
Binoculars arrived yesterday, thank you , really, really like them.

Have a nice day

Lyn
I placed my order for the Canon 18X50 IS binoculars on Saturday evening. On Monday morning I received your reply that they were set aside and ready for shipment. They arrived safely at my door a day later. I`m very impressed with the service.

Many thanks for the great service.

Stephen
Hi,
I just received my "Tasco 20-60+80 Spotting Scope" and I`m impressed.
I`m so glad that I returned the "Bushnell Sentry scope 50mm Objective lens" back to "Bass Pro Shops" $215.oo.total. The difference is like going from a Pickup to a Corvette. Also I prefer to deal with a Canadian Shop, I received the Scope in 2 1/2 days. With $50.oo sale discount I`m a very Happy man.
Thanks guys, to the 3 different people I talked too, Rick being the last Jack

Rick
Binoculars Canada

Just want to say you have a great service. Thank you. We live in Zambia but have children at university in Canada and sometimes want to order something overseas that we cannot get here, for the kids to bring home for us – so many retailers do not allow foreign cards or do not allow a different address for delivery, or do not accept our invoice address at all being in Zambia. So well done for allowing me to use my UK card with a Zambian address for delivery to my son in Toronto, who is flying home tonight with binoculars for my husband’s Xmas present. And I am most impressed that despite the item not being in stock when I placed the order, you kept me posted on the backorder and the backorder came in on time; and the delivery was most expeditious.

Best service I have had in years. Happy holidays.


Sue
Antony: I received the lense on Monday,very pleased with it,and also very happy with your customer service. this seems to be harder and harder to come by these days.

Thanks again


Don
Hi,
Too often, these days, I`m disappointed by the services and products
I attempt to buy. I`m writing to say that quite the opposite is the
case in my first purchase through your company. I needed a couple
pairs of binoculars and your price was great and your shipping costs
low. This pot was sweetened by your prompt and concise email
communication.

But when it came down to actual execution you zoomed off the charts.
I ordered on Monday afternoon. Just before noon today (Weds) I
received the order. That`s simply amazing. I think we`ll be doing
business again, real soon. Thank you so much.

Larry
I`m passing the cyber-word about the excellent service I received from you guys. It was superb.

Your prices are much less than the Bino store here who charge nearly double to you - and have an poor attitude problem. Also they honestly do not know their subject. The BS was terrible where they attempted to foist crap on me.

I`m a military Photographer and a (British trained) Combat Cameraman and thus - I know the optic field well.

Oh yes, let`s clear the cyber-air. I`m not sucking up for freebies etc.

I`m doing this because I`m old enough to have become well and truly sick-and-bloody-tired of those who moan and bitch at the drop of a hat - and yet never offer an honest, `thank-you,` when due.

If my passing your name around bears fruit, good! If not, no harm done. Meanwhile if you are ever in St. John`s call me and we`ll go to the Sgt`s Mess where you can buy me a beer!

Cheers from the Good Rock of Newfoundland,

Aaron
The binoculars I ordered on Monday were delivered yesterday around lunchtime. Thank you for such prompt service.

Richard
Good afternoon

I just wanted to say WOW you guys are fast! Thank you so much for getting our item to us so quickly.

MerryChristmas!!


Laura
Good afternoon Binoculars Canada and Thank you!

To all those that are considering online purchases; Binoculars Canada is by
far the most knowledgeable, courteous and fair priced. From talking to
someone live for questions and customer support.... it`s not an answering
service, to an easy online purchase system and their extremely fast
shipping. Good luck finding anyone else comparable.

Thanks again and I`ll definitely recommend you to my friends and family.

Thomas
I researched a set of binoculars extensively and as usual, almost all the online content and retailers for the product were American. Then I found you guys. You had the best price period! i emailed some questions and received same day responses with all the answers I needed to make the decision to buy. Inexpensive and quick shipping, lots of ongoing feedback during the order process. I will HIGHLY reccomend your store to my friends. One of the best online purchase experiences.

Thanks again! I love the binoculars!

Wes
WOW

I only ordered my Bushnell binoculars from you a couple of days ago and they arrived today. That is amazing !!!

Thanks for the outstanding service and excellent pricing.

All the best



Michael
Hello,
I have received my order. Your service was excellent and the price was better than Costco. That is amazing.
Thank you,

Claire
WOW!! thank you so much. I order Wednesday and received today. What great service and what I purchased is top notch Thank you!
Norma
I have received my Nikon Monarch binoculars today as promised.

Thank you very much for the excellent customer service, fair pricing, immediate shipping and the effort to packed the product securely. This is my first purchase from Forest City Image Centre and I look forward to becoming a returning customer.

Cheers from a happy customer,

Stanley
Hi Binoculars Canada,

Very pleased with your pricing and serving (i.e. best price in Canada and received my order in 2 days!)


Good work,



Don
I received my Binoculars today & they are just perfect for the job. Also small & compact like I wanted. Thank you for the great service & a job well done.
Mary
Just some quick feedback. Excellent pricing on the binoculars I bought. The cheapest Canadian price I could find. The local cost in-store for the binoculars I bought was 25% more than your price. Didn`t really experience any personal customer service. However the service in general was great! Very fast delivery given the time of year (ordered Jan. 1st). Thank a lot! I`m very happy with my binoculars (Nikon Monarch 10x42).
Mark
After being recommended to you by my Father, I just last week purchased a set of Zeiss Compact binoculars from you. They arrived yesterday and met my high expectations. Thank you for being fast, reliable, and Canadian. I hope to deal with you more in the future. Do you have an email distribution list wherein customers can be informed of sales, specials, and new products? If so, I`d like to be on it. If not, why not?! Regards,
Kolin
I purchased a pair of binoculars online and received them yesterday. Wow, fast shipping...... I am very happy with my purchase and Thank You for your prompt delivery. Just wanted to leave you some positive feedback.
Michael
Wow, thank you so much for such a quick transaction. I am very impressed and I will recommend this place to shop to all my friends. I still haven`t even been able to trace my order and it is here already. This is the first time I have ordered anything on-line and I am feeling very relieved. You will definitely be hearing from me again.
C K
Binoculars arrived yesterday. Many thanks for fast trouble free internet purchase !
Andrew

Visit our other online stores:

In our retail store, our commitment to customer service is second to none. This commitment continues on-line with Binoculars Canada . We doubt you will find another store anywhere that has the knowledge and talent that we have. That's a bold statement but it's true! Our Binoculars Canada staff include Certified Photographic Consultants, a certified photofinishing engineer and a professional Systems Design engineer!

We accept Visa, MasterCard, American Express, PayPal, and Thawte